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Helpdesk Consultant/Co-ordinator (#132,600,809) 

Job offer #132,600,809 in Kuala Lumpur (Kuala Lumpur), Malaysia

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Position: Helpdesk Consultant/Co-ordinator
Duration Contract: 6 Months (extendable)
Working Location: Maxis Office, Plaza Sentral
Nature of Work:
• To call/communicate with customer in order to arrange appointments
• To attend inquiry and solve problem with various party including telecommunication companies, customer etc.
• To arrange technician to go to customer’s house to install modem
• To monitor reports and customer data base
• To manage team schedule

General Info:
Work at least 8 hours/day (8am – 5pm, 9am – 6pm, 10am – 7pm & 11am – 8pm), 5 days in a week; 2 Off Days in a week will be granted; Off Day will fall on week day or weekend according to office duty roster.

Salary Package:
Basic RM2000 to RM2300 + 13% of employer EPF contribution which will be banked in with your salary
• 1 day paid Annual Leave per month
• 1 day paid Medical Leave per month
• Awards and incentives will be given based on performance
• No reimbursement of claim is allowed.

NOTE: We do not manage EPF & Socso; Each resource/manpower is Paracell’s consultant (not employee) who is selling his/her consultation services at our customer’s place. Thus we, return back the 13% of the EPF employer contribution back to your account with your monthly salary.

The Company

Company Name
ParaCell (M) Sdn Bhd
Company Description
ParaCell (M) Sdn Bhd is an international leading Project and Consultation Services Company with Head Office in Stockholm, Sweden. We focus on the middle to upper levels of the skills bracket in the Telecommunication Sector and provide resources and services to the major Telecoms Operators and Vendors in the APAC region. Due to our sustained growth and success, we are looking for young, motivated and articulate individuals to join us.
Number of Employees
1 - 10
Your Contact Partner
Piria Sellan

Job Details

Employment Status
Contract / Freelance
Type of Salary
Fixed salary
Job Location
Kuala Lumpur
Post Code
Kuala Lumpur

Job Requirements

Minimum Educational Qualification
Any Qualification
Professional Experience
1 Year

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